Privacy Policy

Introduction

Corcoran Prestige Realty respects your privacy and is committed to protecting the personal information you provide through our website, forms, communications, and real estate services.

This Privacy Policy explains what information we collect, how we use it, when it may be disclosed, and the choices available to you.

By using our website or submitting information through our forms, you acknowledge the practices described in this Privacy Policy.

Information We Collect

We may collect personal information that you voluntarily provide, including:

  • First and last name

  • Email address

  • Telephone or mobile number

  • Mailing or property address

  • Property interests and preferences

  • Information submitted through contact, valuation, appointment, or inquiry forms

  • Communications sent to us by email, telephone, or text message

  • SMS consent and communication preferences

  • Appointment, showing, and transaction-related information

  • We may also automatically collect limited technical information, including your IP address, browser type, device type, pages visited, referral source, and website activity through cookies and similar technologies.

How We Use Your Information

We may use your information to:

  • Respond to your real estate inquiries

  • Provide requested information about properties or services

  • Schedule and confirm appointments or property showings

  • Send appointment reminders and scheduling updates

  • Communicate regarding real estate services or transactions

  • Maintain customer and communication records

  • Improve our website and services

  • Protect against unauthorized or fraudulent activity

  • Comply with applicable legal and regulatory obligations

  • Send marketing communications only when separate, appropriate consent has been obtained

SMS Messaging Terms & Conditions

By providing your mobile phone number and opting in to receive SMS communications, you consent to receive text messages from [Company Name]. These messages may include, but are not limited to:

  • Service updates and notifications

  • Appointment reminders and confirmations

  • Order, project, or account status updates

  • Customer support communications

Message Frequency

Message frequency may vary depending on your interactions with our services and the type of communications you have requested.

Message and Data Rates

Standard message and data rates may apply. Please contact your mobile carrier for details regarding your messaging plan.

SMS Opt-In

Customers may opt in to receive SMS messages by:

  • Completing a website contact form or registration form

  • Providing a mobile phone number

  • Selecting or agreeing to the SMS consent option before submission

SMS Opt-Out

You may opt out of receiving SMS messages at any time by:

  • Replying STOP to any SMS message

  • Contacting us through our website

  • Emailing us at [email protected]

  • Calling us at (713) 354-4003

After you send STOP, you will receive a confirmation message and will no longer receive SMS communications unless you opt in again.

Help & Support

For assistance regarding SMS communications:

Privacy Policy

Your mobile phone number and SMS consent information will not be shared, sold, rented, or disclosed to third parties or affiliates for marketing or promotional purposes. We use your information solely to provide the services and communications you have requested.

Contact Information

Mobile Information Non-Sharing Statement

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

Text messaging originator opt-in data and consent will not be shared, sold, rented, transferred, or disclosed to third parties or affiliates for their marketing or promotional purposes.

We may provide mobile information to service providers that assist us in delivering text messages, maintaining communication systems, or supporting our business operations. Such service providers may use the information only to provide services on our behalf and may not use it for their own marketing purposes.

How We May Share Information

We may share personal information with:

  • Service providers that support website hosting, customer relationship management, email, SMS delivery, analytics, security, or other business operations

  • Professional advisors such as attorneys, accountants, auditors, or insurers

  • Government agencies or other parties when disclosure is required by law

  • A successor organization in connection with a merger, acquisition, reorganization, or sale of business assets

Notwithstanding anything else in this Privacy Policy, mobile numbers, SMS opt-in data, and messaging consent will not be shared with third parties or affiliates for marketing or promotional purposes.

Cookies and Analytics

Our website may use cookies, pixels, analytics tools, and similar technologies to understand website traffic, remember user preferences, improve website performance, and measure advertising effectiveness.

You may control cookies through your browser settings. Disabling certain cookies may affect some website functionality.

Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, disclosure, alteration, misuse, or destruction.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

Data Retention

We retain personal information only for as long as reasonably necessary to provide services, maintain business records, fulfill legal obligations, resolve disputes, and enforce agreements.

SMS consent and opt-out records may be retained as necessary to document and honor your communication preferences.

Your Choices and Rights

Depending on applicable law, you may have the right to:

  • Request access to your personal information

  • Request correction of inaccurate information

  • Request deletion of certain personal information

  • Withdraw consent where processing is based on consent

  • Opt out of marketing communications

  • Opt out of SMS communications by replying STOP

Email recipients may unsubscribe by using the unsubscribe link provided in applicable marketing emails.

Children’s Privacy

Our website and services are not directed to children under 18 years of age. We do not knowingly collect personal information from children under 18 without appropriate authorization.

Third-Party Websites

Our website may contain links to third-party websites. Corcoran Prestige Realty does not control and is not responsible for the privacy practices, content, or security of third-party websites.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with a revised “Last Updated” date.

Contact Us

For questions about this Privacy Policy or our privacy practices, contact:

Corcoran Prestige Realty
2000 Ella Boulevard
Houston, Texas 77008
Phone: (713) 364-4003
Email: [email protected]